Barclays are urgently seeking a number of part time Customer Advisors in their Midlands customer service centre. With an initial Salary starting from £14600.00 per annum (pro rata) plus excellent benefits, this is a great opportunity to join a leading financial organisation. Part time shifts vary – Full details can be found here.
As a Barclays Customer Advisor, you’ll play an exciting role in putting our customers first. This is a great way to play a more proactive role in the customer journey, as we’ll look to you to take ownership for our customers’ requirements by delivering an excellent service every time. You’ll build genuine relationships, in a culture that encourages you to play an active role in your community by involving yourself in local events. This is a great opportunity to develop a wide range of high-level skills, and with time and commitment, you’ll have the potential to progress your career within Barclays.
What you’ll give our customers as a Barclays Customer Advisor
You’ll be responsible for offering a professional, consistent and outstanding level of customer service, building trust by engaging our customers in conversation and actively listening to anticipate and meet their needs. That means building a strong understanding of our products, services and processes. If you’ve got the ability to take on a wide range of responsibilities to ensure that everything runs smoothly for our customers, this role is for you.
What you’ll need as a Barclays Customer Advisor
The success of everyone at Barclays is measured by their ability to put our customers at the centre of their day. To do that in this role, you’ll need experience of operating in a customer-facing role, delivering an excellent service. We’re looking for motivated individuals who have the knowledge and confidence in our products and services to support and work as part of the team, along with the motivation to go above and beyond to develop their career. As a leading name in digital banking, you’ll have a great opportunity to develop your interest in digital technology and learn new skills.
The Benefits
Our customers deserve the best. The same goes for our employees. That’s why at Barclays you’ll receive a range of benefits that include a competitive salary, flexible hours and all the tools, technology and support you need to succeed. That’s not all. We’ll also offer you private healthcare, childcare savings, and employer discounts. All this, plus a unique company spirit that encourages people to achieve their best.
Diversity
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation. We will consider applications from job share applicants.
Our Values
All we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.
To find out more and apply, click here
