IT Appointments : Head of ERP Services | NW London

• Build, manage, and lead a team focused on delivering best-in-class ERP capabilities to support functional disciplines within Ladbrokes.
• Lead the teams responsible for requirements, solution architecture, and quality assurance.
• Identify, attract, develop and manage a high performance team. Hold appropriate individuals and areas accountable while actively promoting the development of knowledge, skills, and abilities of team members.
• Identify and implement informal and formal training and development as needed.
• Maintain a service-oriented, customer-focused team that supports ongoing operations and drives efficiency, quality and customer service.
• Work collaboratively with our Managed Service Provider to ensure each party delivers within the agreed contractual framework.
• Lead and manage the portfolio of work for all systems within the ecosystem.
• Lead and manage continuous improvement planning deliverables.
• Provide technical insights in various disciplines across delivery.
• Define and deliver business process roadmaps that align with technology platforms that align with Ladbrokes business strategies.
• Safeguard the company’s investment in the Oracle EBS.
• Maintain comprehensive knowledge of industry standards, methodologies, processes, and best practices.

Experience Required:

• Must have significant progressively responsible professional experience in ERP systems administration and/or ERP workflow and configuration.
• Must have solid experience overseeing the direction, development, and improvement of business processes with ERP solutions
• Must have solid experience driving technical, cultural, and operational transformation and delivery of business critical business programs.

Skills Required:

• Must have excellent leadership, change management, and influencing skills.
• Must have excellent verbal and written communication skills and experience including presentations to senior leadership, peer groups, and third parties.
• Must have advanced analysis and problem solving skills.
• Must have advanced project management skills.
• Must have advanced project life cycle methodology and procedures skills.
• Must have advanced knowledge of systems and application technologies and architecture.
• Must be able to manage multiple competing priorities in a dynamic, deadline driven environment.
• Must have ability to develop, write, and implement new organisation policies and procedures.