We’re all being asked to speak at webinars and hangouts so Speak Easy

Communication platforms and styles are changing. We are all being expected to…

by Susan Heaton-Wright

Speaking to Engage: Online Course

In the last few months I’ve been engaging with my contacts, clients and…

by Susan Heaton-Wright

Asking is okay!

As a child I was taught that “If you ask, you don’t get”. I had to sit quietly…

by Susan Heaton-Wright

Never forget

Today would be my grandfather’s 121st birthday. It was his 21st birthday on 4th…

by Susan Heaton-Wright

Surprise: Gender discrimination isn’t even mentioned

The last 10 days have been particularly enlightening for anyone interested in…

by Susan Heaton-Wright

Are you listening?

“Why don’t you listen?”  or “Are you listening?” are questions we frequently…

by Susan Heaton-Wright

#BANSORRY When saying sorry is inappropriate

Sorry is such an emotive word, and is one that my clients regularly say. Until…

by Susan Heaton-Wright

Recording your voice

So many people tell me they FREAK when they hear recordings of their voices.…

by Susan Heaton-Wright