A course that teaches unique communication skills proven to improve working relationships.
During the master class you will:
- Learn how to manage different colleagues’ opinions in a diplomatic manner
- Develop a shared language with a challenging colleague
- Learn how to give constructive feedback that people will thank you for
- Learn how to ask the most relevant questions to get to the heart of an issue
- Use the most precise language that helps avoid miscommunications
By the end of the session participants will be able to:
- Improve working relationships
- Avoid unnecessary misunderstandings
- Increase ‘office confidence’
- Think laterally
- Access a toolbox when there is a miscommunication or unaligned goals
This masterclass is for you if:
- You often feel you are ‘not heard’ and easily misunderstood
- You want to improve working relationships through developing a common language, increasing empathetic abilities, and by learning to ask relevant questions
- You want to overcome misunderstandings and avoid ambiguous communication
- You want to know how to say what you really mean
